Trusted Salesforce Agentforce Partner
Aphidas is a trusted Salesforce Agentforce partner in the UAE, specializing in delivering tailored
Agentforce solutions for businesses in Dubai. As a certified partner, we provide expert
implementation, customization, and support to ensure your Salesforce platform works seamlessly
with your business needs.
Whether you’re optimizing sales or improving customer engagement, Aphidas offers the expertise to
unlock the full potential of Salesforce Agentforce. Partner with us for a smooth, efficient CRM
experience.
Discover how our Salesforce Agentforce solutions can elevate your business today!
Prebuilt AI Agents for Every Need
Transform your business by streamlining operations and enhancing customer satisfaction with prebuilt agents.
Designed for every function, use case, and industry, there’s an agent for every need, helping you improve
efficiency one step at a time, including:
- Service Agent
- Sales Coach
- Merchant
- Sales Development Representative (SDR)
- Buyer
- Personal Shopper
- Campaign Optimizer
- Agentforce (formerly Einstein Copilot)
Agentforce Key Benefits and Outcomes
Seamlessly integrate with Salesforce to reduce manual effort, boost accuracy,
and drive business growth
Agentforce for Every Industry
Effortlessly tackle any business challenge with Agentforce. It allows you to easily set up agents from
the ground up using Salesforce’s powerful tools such as prompts, flows, Apex, and APIs, enabling
seamless configuration for your team’s unique needs.
Ready to Create Your Own Agentforce Agents?
- Set the role and define the boundaries for your agent
- Enhance its capabilities with prompt templates, Flows, and Apex
- Tailor agents to meet your unique business requirements
Questions And Answers
General FAQs About
Salesforce Agentforce
Agentforce is a proactive AI tool that answers questions, takes actions, and boosts productivity. It
leverages business knowledge to perform tasks and offers unlimited digital workforce support for
both employees and customers.
Agentforce processes complex requests by breaking them down into tasks using the Atlas Reasoning
Engine. It evaluates each step, proposing a plan until the task is completed, while safely accessing
and acting on business knowledge.
AI agents are autonomous systems that handle specialized tasks, helping employees and customers.
Using large language models, they analyze interactions, make decisions, and respond consistently
with your brand's voice. They work 24/7 across platforms, escalating complex issues to humans
when needed.
AI agents follow strict security protocols to protect sensitive data. They are designed to comply with
industry standards and ensure privacy when accessing business and customer information.
Yes, AI agents can be tailored to meet your business's unique requirements by integrating with
existing systems and incorporating custom knowledge.
Yes, AI agents can tailor their responses based on customer data, providing a personalized
experience and enhancing customer satisfaction.
AI agents can handle customer inquiries, process orders, resolve issues, provide recommendations,
and manage other routine tasks that can be automated.
AI agents improve through continuous learning, using feedback and data to refine their responses
and decision-making. They can be trained to handle more complex scenarios as they evolve.
AI agents are more advanced than chatbots. They can autonomously perform tasks, analyze full
contexts, and escalate issues when necessary, while chatbots are typically limited to scripted
responses.
Yes, many AI agents can be configured to handle multiple languages and work across different
regions, providing a global solution for businesses.
AI agents can be seamlessly integrated with CRM tools, messaging platforms, and other business
systems to access data and perform tasks within those environments.