Trusted Salesforce Agentforce Partner
Aphidas is a trusted Salesforce Agentforce partner in the UAE, specializing in delivering tailored
Agentforce solutions for businesses in Dubai. As a certified partner, we provide expert
implementation, customization, and support to ensure your Salesforce platform works seamlessly
with your business needs.
Whether you’re optimizing sales or improving customer engagement, Aphidas offers the expertise to
unlock the full potential of Salesforce Agentforce. Partner with us for a smooth, efficient CRM
experience.
Discover how our Salesforce Agentforce solutions can elevate your business today!
Prebuilt AI Agents for Every Need
Transform your business by streamlining operations and enhancing customer satisfaction with prebuilt agents.
Designed for every function, use case, and industry, there’s an agent for every need, helping you improve
efficiency one step at a time, including:
- Service Agent
- Sales Coach
- Merchant
- Sales Development Representative (SDR)
- Buyer
- Personal Shopper
- Campaign Optimizer
- Agentforce (formerly Einstein Copilot)
Agentforce Key Benefits and Outcomes
Seamlessly integrate with Salesforce to reduce manual effort, boost accuracy,
and drive business growth
Increased Efficiency
Automate repetitive tasks, letting your team focus on more strategic work.
Always Available
Offer 24/7 support across various channels for constant customer engagement.
Flexible Scalability
Scale up or down easily to meet demand without extra staff.
Tailored Experiences
Use data from CRM and other platforms to customize interactions for each customer.
Cost Savings
Cut costs by automating tasks and improving overall workflow.
Secure Data Handling
Protect customer data with built-in security, including quick escalation to human agents when needed
Agentforce for Every Industry
Effortlessly tackle any business challenge with Agentforce. It allows you to easily set up agents from
the ground up using Salesforce’s powerful tools such as prompts, flows, Apex, and APIs, enabling
seamless configuration for your team’s unique needs.
Ready to Create Your Own Agentforce Agents?
- Set the role and define the boundaries for your agent
- Enhance its capabilities with prompt templates, Flows, and Apex
- Tailor agents to meet your unique business requirements
Questions And Answers
General FAQs About
Salesforce Agentforce
Salesforce Agentforce is an AI-powered digital workforce platform designed to automate complex business tasks. It uses reasoning engines and enterprise data to assist employees, support customers, and execute workflows. Agentforce goes beyond chatbots by understanding context, performing actions, and continuously learning from business operations.
Agentforce is a Salesforce-native AI agent system that can autonomously complete multi-step tasks, integrate with business systems, and make decisions. Copilot tools typically assist with recommendations or summaries but rely on user interaction. Agentforce acts, learns, and scales across workflows without constant human prompts.
Yes, Agentforce is a core part of Salesforce’s next-generation AI offerings. It combines real-time data, generative AI, and automation to deliver personalized, action-oriented support across departments. It’s built on Salesforce’s secure platform and integrates with products like Einstein and Data Cloud.
No, Agentforce and Einstein are different but complementary. Einstein provides AI-powered insights and predictions, while Agentforce performs actions based on those insights. Einstein might recommend the next best action; Agentforce can take that action—automating tasks like creating records, updating systems, or sending responses.
Pricing for Agentforce depends on your business size, integration needs, and usage. While enterprise deployments may involve licensing and customization costs, Salesforce is expected to offer scalable options. Costs are offset by productivity gains, reduced manual work, and improved customer experiences.
Agentforce can handle service requests, update CRM records, generate reports, send personalized responses, and assist in workflows across sales, service, and operations. It works 24/7, reduces response times, and enables human teams to focus on high-value work by taking over routine and repetitive tasks.
Yes, Agentforce integrates directly with Salesforce products like Sales Cloud, Service Cloud, and Marketing Cloud. It also works with messaging platforms and APIs to access business systems, enabling it to execute actions based on real-time data and contextual understanding within your existing tech stack.
Salesforce Agentforce partners include implementation experts, AI developers, and consulting firms certified to deploy Agentforce. These partners help businesses customize AI agents, integrate them with existing systems, and ensure data security and performance optimization across industries like finance, healthcare, retail, and education.
Unlike traditional bots, Agentforce can reason, plan, and take actions autonomously. It understands business context, retrieves data, and adapts to evolving workflows. While chatbots follow scripted paths, Agentforce can complete complex processes, escalate issues intelligently, and improve through feedback and user behavior.
Agentforce helps businesses scale support, reduce operational costs, and improve customer satisfaction through intelligent automation. Over time, it learns from interactions, accelerates decision-making, and enables a fully digital workforce. Its ability to integrate with Salesforce ensures long-term efficiency and competitive advantage.